Jamie Dimon - Transcript

JAMIE DIMON


Here you will find a lot of information on our thinking about the future of our bank and our economy. I think there are two key questions many people have these days. Can I trust this bank to remain strong? Is our economy going to recover? The answers to these questions are yes and yes. Here are a few things to keep in mind. The road ahead will not be easy. We do not know exactly what the future will bring.

Our bank is rock-solid. We are well-capitalized. And throughout this financial crisis, we have benefited from a strong balance sheet and a constant focus on risk management. This disciplined approach has served us well and is something that we're very proud of. Not just because it enables us to meaningfully grow our businesses, but also because it is key for us to keep lending to our customers. And that's exactly what we're doing. Every day, in branches and offices all across the country, JPMorgan Chase employees are working with families, business owners, government officials and non-profits — providing them with the financing they need to reach their goals. In the first quarter of 2009 — during one of the worst recessions this country has faced in half a century — we still provided $150 billion in new credit to an estimated 4.5 million customers (through credit cards, mortgages, auto and student loans), and to small and mid-sized businesses and large corporations.

To me, that represents a commitment that is a lot bigger than just dollars and cents. It's about families in better financial shape because they refinanced their homes. It's about struggling parents able to keep their homes because they modified their mortgage. It's about small businesses able to keep their doors open and avoid layoffs.

By continuing to provide responsible credit and standing by our customers, we are playing a role in the economic recovery that is starting to take hold. And while there is clearly a long road ahead, we believe that we're heading in the right direction.

Yes, these are challenging times. But we are pulling together to get through them. And that's why at JPMorgan Chase we remain steadfast in our optimism — for our bank, for our customers and for our country.

The Latest

 

Chase Community Giving : Your Communities, Your Vote, Our $5 million. help choose which charities receive $5 million from Chase. Vote Now on Facebook.

 

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New 6:00 PM November 10, 2009 |  Lending

Chase Commits to Increase Small Business Lending

Chase plans to increase its lending to small businesses by up to $4 billion in 2010, boosting expected new lending to about $10 billion to this vital segment of the U.S. economy....More

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New 3:00 PM October 13, 2009 |  Lending

Introducing a Blueprint for Better Financial Control

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New 3:00 PM October 07, 2009 |  Lending

Investing in Tomorrow's Technology Leaders

JPMorgan Chase recently celebrated the opening of its Technology Center at Syracuse University, an important part of the bank's unique collaboration with the school. More

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New 3:00 PM September 30, 2009 |  Lending

Overdraft? Now Chase puts the choice in your hands.

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New 3:00 PM September 29, 2009 |  Lending

Los Angeles Times: Chase's Debit Overdraft Policy Bucks Industry Trend

Chase's new overdraft policies give customers more control over their debit cards and the fees they pay, says a Los Angeles Times columnist...More

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New 12:00 PM September 23, 2009 |  Lending

Chase to revamp overdraft policies to give customers more control

"We recognize the tremendous growth in our customers' debit-card usage and we're revamping our overdraft policies and posting order to be more consistent with the way they use their accounts today," said Charlie Scharf, head of Retail Financial Services at JPMorgan Chase ...More

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New 12:00 PM September 23, 2009 |  Lending

Title: JPMorgan Chase Raises $90 Billion for Non-Profits, Local Governments

JPMorgan Chase raised approximately $90 billion in financing for local governments and nonprofit organizations throughout the country in the past nine months...More

Helping Customers

Tell us your story

Gift of Hope sign

Chase helps Gift of Hope,
an organ and tissue donor network, expand to a larger facility... More

Garrity sign

Chase helps New Orleans company Garrity Printing save money...More

"When I needed my IRA for my mom, I found a problem that made the account look like it was empty. My personal banker got Chase Investment Services on the case. Before I could even ask, Chase was figuring out the mess, which also affected a whole lot of other people who had worked for the same employer. All of us recouped every penny."

- Bob Wright

JPMorgan Chase's Commitment...
As we move forward, we believe that shareholders will benefit as we do the right thing by our customers and the communities we serve... More
  • We are a healthy, well-capitalized bank.
  • We are still lending and standing by our customers.
  • We are a responsible and accountable player in promoting economic recovery.